Core Values
ELA has a commitment to providing a high quality, value driven
service to our clients. We aim to build confidence and skills
of individuals and facilitate transformational change in organisations
leaving a lasting legacy.
“A hundred years from now, it will not matter what my bank account
was, the sort of house I lived in or the car I drive . . . But the world
may be different because I was important in the life of a child” (Anonymous)

Service Aims

 To provide high quality learning opportunities tailored
to the particular needs of individuals and organisations;

 To enable organisations to systematically review
and developservices and policies to meet the needs
of their distinctive client groups.

Service Objective/ Core Purpose

 To develop the capacity of individuals and organisations
for leadership, learning and service development.

Beliefs and Values

 Achievement, aptitude and ability; providing high quality
learning experiences for clients and the children they serve.

 Continuity and progression; enabling clients to develop
services which focus on the future and which take
into account the long term as well as short term needs
of their organisations and the communities they serve.

 Building capacity; building on the unique talents, knowledge
and skills of clients and their organisations, identifying
strengths rather than focusing on difficulties or deficits.

 Partnership and interdependency; working with clients
and other partners so that the strengths and contributions
of each are identified and employed to effect positive change
and progression.

 Educational and social inclusion; supporting the development
of services that include children and their families educationally
and socially within their local communities.

 Equality of opportunity; supporting clients to develop services
which are non-discriminatory, fair to all and which value individuals
and their communities and are positive about difference.

 Child and family centred; supporting clients to develop services that
are child and family centred, that provide choices and meet needs.

 Transparency and accountability; working openly and accepting
challenge from partners who have an interest and commitment
to the development of high quality services.

Our Commitment
To provide services that are:
High quality and skilfully
tailored to needs
Solution focused
and build capacity
Aspirational about
achievement and learning
Attend to continuity
and progression
Visionary in scope
Inspire and develop
leadership skills in others
Transparent and accountable
Inclusive and child
and family centred
Effective in building
partnerships and harnessing
contributions of others